The Results are in! Survey is Favorable to Clune & Company
By Kevin F. Clune, CLP
The Leasing Industry’s largest association, ELFA, conducts their own annual surveys to help equipment leasing and finance companies know how they compare to their peers. Most of the firms in the ELFA membership participate and are separated into categories according to organization size, organization type, market segment, and business model. Whether you are a vendor or lessee, you may ask why this is important for you, what this means to you, or why you should care?
In a lease contract, two parties make commitments that extend for the term of the lease, and it is especially important to be comfortable with the creditor. A trustworthy lessor means customer retention and expanded equipment sales for vendors, and for the lessee, it means an equipment acquisition that spurs subsequent growth and success. We know you care about more time for sales, and success for your business, and a dependable lease partner could help meet your goals.
While feedback from existing customers is arguably more relevant to prospective applicants, we feel it is noteworthy to relate some of these highlights that illuminate differences between leasing companies.
Some of the survey questions focus on how quickly and efficiently we respond to our customers with a credit decision while others compared the repeat customer rate. To our delight, Clune once again compared very favorably to our peer group:
- 1st in Credit Decision Time
- Very High Approval Rate
- Extremely High Rate of Booking Approved Deals
- Extremely High Percentage of Repeat Customers
Hopefully, these results indicate that Clune strives to deliver a quality product in an efficient and professional manner and to develop long term relationships built on integrity and mutual respect.
Kevin F. Clune, CLP
Clune & Company
